TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of https://www.musiciansaddition.com/ (the "Site"). This Site is owned and operated by Musician's Addition. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Musician's Addition and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
- Harass or mistreat other users of our Site;
- Violate the rights of other users of our Site;
- Violate the intellectual property rights of the Site owners or any third party to the Site;
- Hack into the account of another user of the Site;
- Act in any way that could be considered fraudulent; or
- Post any material that may be deemed inappropriate or offensive.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
User Contributions
Users may post the following information on our Site:
- Photos
- Videos
- Public comments
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.
Accounts
When you create an account on our Site, you agree to the following:
- You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
- All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
- Musical Instruments;
- Music Accessories;
- Music Books; and
- Music Apparel.
The following services are available on our Site:
Music Lessons.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: Users may cancel their subscription at any time. To cancel, users must do so through their account settings or by contacting us at admin@musiciansaddition.com.
Cancellations will take effect at the end of the current billing cycle. Users will continue to have access to their subscription benefits until the end of that billing period.
We do not provide refunds or credits for any partial subscription periods unless otherwise required by law.
Musician’s Addition reserves the right to modify or terminate subscription offerings at any time, with reasonable notice provided to users when applicable.
Payments
We accept the following payment methods on our Site:
- Credit Card;
- PayPal;
- Debit;
- Buy Now, Pay Later (Such as Affirm, Klarna, ect.); and
- Google/Apple.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
Orders are shipped via USPS or UPS, depending on the most efficient and cost-effective option at the time of shipment. Most orders are processed within 1–3 business days and delivered within approximately 3–7 business days after shipment. Delivery times may vary based on location, carrier delays, and order volume. Musician’s Addition is not responsible for delays caused by the shipping carrier.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds
Refunds for Goods
Refund requests must be made within 30 days after receipt of your goods.
Refunds do not apply to the following goods:
- Digital downloads;
- Online courses;
- Lesson materials; and
- services that have already been rendered.
Refunds for Services
We provide refunds for services sold on our Site as follows:
Refunds for services, including private lessons and scheduled sessions, may be issued if the cancellation request is made at least 48 hours prior to the scheduled appointment time.
Cancellations made within 48 hours of the scheduled service are non-refundable. However, at our discretion, we may offer to reschedule the session.
No refunds will be provided for missed appointments or no-shows.
If a service is canceled by Musician’s Addition, customers will be offered the option to reschedule or receive a full refund.
Returns
Returns can be made by mail. To return a good by mail, follow the following procedure:
To initiate a return, customers must first contact us at admin@musiciansaddition.com with their order details and reason for return.
Once the return is approved, we will provide a return shipping label and instructions via email.
Items must be securely packaged and shipped using the provided label. Customers are responsible for ensuring the item is returned in its original condition, unless the item was received damaged or defective.
Returns sent without prior approval may not be accepted.
Return shipping costs may be deducted from the refund unless the return is due to an error on our part.
Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Musician's Addition and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Musician's Addition and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Florida.
Additional Terms
SMS Messaging Terms
By providing your phone number and opting into SMS communications through our website, forms, or services, you agree to receive text messages from Musician’s Addition, a DBA of Spotlite Media Inc.. These messages may include appointment reminders, account notifications, lesson updates, promotional offers, and other service-related communications. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Consent to receive SMS messages is not a condition of purchase.
You can opt out of receiving SMS messages at any time by replying STOP to any message. After doing so, you will no longer receive SMS communications from us. To rejoin, you may opt in again through our website or original sign-up method.
For assistance, reply HELP or contact us at admin@musiciansaddition.com.
Message and data rates may apply depending on your mobile carrier and plan.
Carriers are not liable for delayed or undelivered messages.
Individuals must be 18+ to legally enter into agreements and provide express consent for recurring marketing messages.
For more information, please review our Privacy Policy: https://www.musiciansaddition.com/privacy-policy.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
(656) 208-09
admin@musiciansaddition.com
6421 N. Florida Ave Suite D-1748 Tampa, FL 33604
You can also contact us through the feedback form available on our Site.
For more information, please review our Privacy Policy: https://www.musiciansaddition.com/privacy-policy
