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Happy Customers

We want our students and customers to be happy with their purchases. If shirts and hoodies don't fit, you can exchange them. If you don't like what you bought, you have up to 30 days of purchase for a refund.

Return Policy

Apparel

Free returns or exchanges on any apparel items within 30 days of purchase. 

Instruments

Free returns up to 30 days on used and new instruments.

Books & Accessories

Free returns within 30 days on all books and accessories. Must be in in original packaging with tags.

Return Policies

Thank you for your purchase! We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it for a full refund or exchange. Please see below for more details.

Returns:

All returns must be postmarked within 30 days of the purchase date. All items must be in new and unused condition, with all original tags and labels attached.

Return Process:

Please email us or fill out the return form below. Package the item in its original packing. We will email a return label.

Refunds:

After receiving your return, we will process your return or exchange. Please allow up to 15 days from the receipt of your item to process your return or exchange. We will notify you by email after the processing is complete.

Exceptions:

For defective or damaged items, please email us or fill out the form below to arrange a refund or exchange.

Have A Return/Exchange?

Fill out the form to start the return/exchange process

Thanks for submitting!

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